Last e-mail thread's getting too big
c2000, i had a part time job doing "test" of software. we were in a section beside the complaint and help desk.
The single biggest complaint was AOL users. The did not know what a "link" was, or what clicking was, or how to cut and paste, so teh line "AOL users will want to cut and paste the link below and paste it into the address bar of the browser" meant nothing to them.
"How to i get to the site?"
I hope to god AOL is gone.