RationalWiki:Technical support

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Autogenerated list of users with Tech rights: Special:ListUsers/tech.

Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it!

The people with root on the servers are Tmtoulouse and David Gerard.

If your IP is blocked from editing as an open proxy: you need to go to your provider about it. The lists we use are xbl.spamhaus.org, dnsbl.tornevall.org, all.s5h.net - if your IP is on one of these lists, then your provider has a serious problem they need to resolve. We cannot get your ISP out of the blacklist.


[edit] Herein goeth anything regarding the technicalities of the wiki

FAQs & Problems:

  • Problems with accessing the wiki
  • Queries about extensions
  • Javascript Help
  • CSS Help
  • Wikitalk Help

If you've written, or are using, some extension or script that either might give others problems or is giving you a problem, then either describe it or link to it on this page.

If you've written some piece of code that you want help with, ask here with linkage.

If your browser acts up with some code,ask here.

In short, anything techy, ask, tell or link on this page.

If you think it is a server-type issue, feel free to email the goat at dgerard@gmail.com and David might see it soonish.

[edit] Loss of session data

I just got this error message, without realizing it ever happens (thus no copy to back up). Very frustrating given the volume of text and references that were lost (thereby ensuring the epigenetics article remains a citation-deficient stub); trying to go back to the edit page didn't work. I don't know if this is due to high text volume--if so, this error would be happening every time someone tries to write a new article (e.g., on Whitehead's pray-the-gay-away text My Genes Made Me Do It!). (OverpoweredHellriegel1915) 14:03, 12 November 2016

[edit] Spam filter message

I've got a message that accuses me of harassing myself when trying to create my own user page: "This action has been automatically identified as harmful, and therefore disallowed. The abuse rule which your action matched is: Probable spam, harassment, or dox:" "If you believe your edit was constructive, please report this error at our technical support page." Cripdyke (talk) 02:04, 21 December 2016 (UTC)

This is probably because you might be trying to add a bunch of outlinks to your userpage? Reverend Black Percy (talk) 02:17, 21 December 2016 (UTC)
yeah, there's a spam filter that blocks early edits being links on a user page, since that's a standard thing MediaWiki spambots do. Edit a bit and come back to it and it should be right. I've added you to "autopatrolled" since you appear to pass the Turing test - David Gerard (talk) 20:03, 21 December 2016 (UTC)

[edit] rationalwiki.org

When i try to browse to http://rationalwiki.org, all I get is a blank page. The code for the page is some java script and something that looks like an attempt to redirect to the main page. But the redirection doesn't happen, even when Javascript is enabled.

Perhaps as a redundancy you could add a link to that page that takes a person to the main page? Right now, unless you know what to type in, going to rationalwiki.org kinda leaves a person stranded. (well, for me anyway. :-) )

Using firefox-esr 45 4.0, javascript enabled. Thanks Xggreen (talk) 03:11, 13 December 2016 (UTC)

Is the problem still occuring for you? Reverend Black Percy (talk) 02:18, 21 December 2016 (UTC)
Indeed the page is blank. The page may not redirect if you disable redirects with add-ons such as noscript (redirects can be malicious after all). I suggest adding this code at the bottom (remove the “#”'s, these were added to prevent the spam filter that I was triggering):
#<#a #h#re#f=#"U#RL"#>Is t#his page not redirecting Click here to get to the main page.#</#a#>
CheeseburgerFace (talk) 20:37, 21 December 2016 (UTC)
Here's all the code on the redirect page (again, remove all the pound symbols):
#<li#nk hre#f="h#ttps://plus##.google.co#m/11#31168#1254740#2050884" rel="publis#her" /><#scri#pt ty#pe="t##ext/#jav#asc#ript"> (f#uncti#on() {va#r p#o = docum#e#nt.crea#teElem#ent("script"); po.typ#e #= "t#ext/javascript"; po.a#sync = #true;po#.src = "ht#tps:/#/apis.google.com/js/plusone.js"; var s = documen#t.getEle#mentsBy#Ta#gName#("scri#pt")[#0]; s.par#entNode.i#nsertBefore(po, s); })();</#sc#ript#>
CheeseburgerFace (talk) 20:42, 21 December 2016 (UTC)
I can't reproduce this in Firefox 50.1.0 or Chromium 53.0.2785.143. But if two people are seeing it, there's likely something weird going on. What are you browsing on, etc? And who is your ISP? - David Gerard (talk) 21:58, 21 December 2016 (UTC)
You have to have scripts disabled or have a browser that's way too old. To reproduce, get the add-on NoScript on Firefox and start disabling a bunch of scripts, then access http://rationalwiki.org/. With scripts enabled, the page redirects you to the main page http://rationalwiki.org/wiki/Main_Page. If you configured the redirect script to be disabled with Noscript, the page shouldn't redirect.— CheeseburgerFace (talk) 22:53, 6 January 2017 (UTC)
Ha. Well, in that case, too bad - David Gerard (talk) 12:58, 7 January 2017 (UTC)

[edit] Your proxy protection sucks

I am literally writing this while logged in via a proxy because my regular, non-proxy IP is blocked for supposedly being a proxy. Your bot says something something DNBSL. Seriously, for a supposedly technology-savvy project, RW has a lot of software fuck-ups...

But what do I care, I am
"literally Hitler" —Weaseloid about Avenger
, apparently for my stance defending Israel. Avengerofthe BoN (talk) 19:11, 3 January 2017 (UTC)
"If your IP is blocked from editing as an open proxy: you need to go to your provider about it. The lists we use are xbl.spamhaus.org, dnsbl.tornevall.org, all.s5h.net - if your IP is on one of these lists, then your provider has a serious problem they need to resolve. We cannot get your ISP out of the blacklist." Reverend Black Percy (talk) 19:36, 3 January 2017 (UTC)
Security tip, it's never a good idea to go online with your real IP address. Because a) situations like this and b) once an attacker gets your real IP, it gives easier access to your machine. There's not really a good reason to have your real IP address out there. As for the block, do you have any clue why your ISP might think your IP was malicious and put it into a blacklist. I can only guess your real IP address was found along with proxy IPs deemed malicious, and your real IP was found guilty by association.— CheeseburgerFace (talk) 19:51, 3 January 2017 (UTC)
I clicked two of the three links the reverend provided, one of them did not work, the other two said my IP was "not on the list" (i.e. not deemed a proxy) - I am not quite sure what list your blocking is based upon. I think an update is in order. And I would actually prefer to only edit via a proxy server here, but there seems to be some irrational aversion against them and sometimes the captcha borks if I use a proxy. Avengerofthe BoN (talk) 22:03, 3 January 2017 (UTC)
I will be putting zero effort into doing anything about this whatsoever - David Gerard (talk) 00:16, 4 January 2017 (UTC)
Well to be frank, I did not expect you to put any effort into this, Gerard, as you have made your hatred for me and everything I stand for amply clear. But let's just say that my ISP is not Telstra (which is well known for spam and vandalism problems) and I have never had any problem on any page of the internet (including several different wikis) with my IP. Just extrapolate from my problem how many well-meaning potential contributors you are potentially excluding by something that is potentially easily fixable. Just do the same thing Wikipedia does - there I cannot edit through proxy servers like the one I am using to write this, but my natural IP without a proxy works just fine to fix a typo or the likes. Best regards to the Reverend. And to Gerard: May your wishes for me come true for you. Avengerofthe BoN (talk) 15:53, 5 January 2017 (UTC)
Sadly we haven't had anyone foolish enough to step up to be RW admin yet. I quit months ago ... - David Gerard (talk) 22:27, 6 January 2017 (UTC)

[edit] Preview doesn't work

It always loads the same version. See HTML. It's not updated with the that I added. Tried several times. See screenshot. Also tried in Chromium (not even logged in there): same effect. Seems like a cache on the server? Only seems to affect new pages too, as this page *does* seem to work. Carpetsmoker (talk)

I just tried a new page -- each of three distinct preview uses worked. Is it possible this error is limited to just one squid server? Also, that's definitely a gr9 page. Mʀ. Wʜɪsᴋᴇʀs, Esϙᴜɪʀᴇ (talk/stalk) 02:15, 7 January 2017 (UTC)

[edit] Random glitch

When looking at the articles for deletion page, sometimes the bottom subheading("Goat") will show 3 = instead of a subheading.-Blue Eyes White Dragon (talk) 23:14, 10 January 2017 (UTC)

Hmmm, I've looked through the AfD page but I can't find this problem. Might have been a random glitch indeed.--JorisEnter (talk) 23:35, 10 January 2017 (UTC)
I've had this glitch, it's completely random and it happens very rarely. I've found it only happens on iPads and iPhones for me, so maybe use a computer if you're not already.-ᎠᎥamᎧndᎠᎥᎦᏣ1(talk) 23:48, 10 January 2017 (UTC)
Just found an example as well (while working from a computer).--JorisEnter (talk) 23:49, 10 January 2017 (UTC)
I get that occasionally too, it's not a mobile issue. The server is a bit buggy. It could be the template?— CheeseburgerFace (talk) 23:51, 10 January 2017 (UTC)
You'll all be glad to hear that the board plans to overhaul the entire MediaWiki suite to the newest version. ETA? TBD. (<- that's the less festive part). Reverend Black Percy (talk) 23:55, 10 January 2017 (UTC)
I'm using a computer, but thanks for trying to be helpful DD1. Perhaps CBF is right? :)-Blue Eyes White Dragon (talk) 23:56, 10 January 2017 (UTC)

[edit] Your captcha does not display anything

I had to make use of the audio captcha (which sucks balls) because your visual captcha does not work. Techies - fix this. SOLVE MEDIA is the only thing it says.— Unsigned, by: / talk / contribs

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