RationalWiki:Technical support

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Autogenerated list of users with Tech rights: Special:ListUsers/tech.

Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it!

The people with root on the servers are Tmtoulouse and David Gerard.


[edit] Herein goeth anything regarding the technicalities of the wiki

FAQs & Problems:

  • Problems with accessing the wiki
  • Queries about extensions
  • Javascript Help
  • CSS Help
  • Wikitalk Help

If you've written, or are using, some extension or script that either might give others problems or is giving you a problem, then either describe it or link to it on this page.

If you've written some piece of code that you want help with, ask here with linkage.

If your browser acts up with some code,ask here.

In short, anything techy, ask, tell or link on this page.

If you think it is a server-type issue, feel free to email the goat at ttoulouse@gmail.com or touloutm@mcmaster.ca for best results.

[edit] Page titles with a dot, and index.php

Recently, I've found I'm unable to edit pages with a fullstop/period in the title. E.g. L. Ron Hubbard. I can view the page, but when I try to edit or view history, I get a 403 FORBIDDEN error message, stating "You don't have permission to access /w/index.php on this server. Apache/2.2.14 (Ubuntu) Server at rationalwiki.org Port 80". The same thing happens with vaporize and protect links on these pages, or when trying to view their logs; also when trying to access a redirect page (e.g. U.S.A. redirect page). So it looks like the server can't deal with any /w/index.php actions when there's a dot in the page title. €₳$£ΘĪÐWeaselly.jpgMethinks it is a Weasel 21:24, 14 March 2014 (UTC)

While I was receiving the same error while editing a little while back, I haven't seen it in a while. I also seem to be able to edit pages with dots in the titles as well (including your example). This is a strange problem indeed. - Grant (Talk) 00:46, 15 March 2014 (UTC)
Aha. This seems to be the common problem with trying to edit Washington, D.C. street design conspiracy theory and U.S. dollar bill folding tricks. - Smerdis of Tlön (talk) 16:18, 15 March 2014 (UTC)
And of course I can edit both of those ... gah! - David Gerard (talk) 20:02, 15 March 2014 (UTC)
I can access them now. Has anything been fixed or is it just an intermittent problem? WẽãšẽĩõĩďWeaselly.jpgMethinks it is a Weasel 14:22, 16 March 2014 (UTC)
Intermittent covers a variety of intractable faults. When I was getting that error, it seemed to be correlated with how much processing I had just asked system to do. IOW, if I was looking at a diff or history display, attempting a logout gave the error. I thought it might have somewhat to do with which server was handling me at the time, but without some real diagnostic prodding, that's just an idle guess. Sprocket J Cogswell (talk) 15:19, 16 March 2014 (UTC)
Could it be the same cause as the appearing/disappearing gadgets - seeming to vary from logon to log on? Scream!! (talk) 16:17, 16 March 2014 (UTC)
Speaking as someone with root on the servers, this appears made of magic beans, crack and flying winged penises and I have NO IDEA how this could sanely be happening, my previous hypotheses having been disproved. I apologise for the appearance of no action, but I do want to assure you all I'm fully engaged in being utterly flummoxed here - David Gerard (talk) 19:04, 16 March 2014 (UTC)
Is there an Nx batsignal you could flash?--"Shut up, Brx." 22:35, 16 March 2014 (UTC)
Please don't. ЩєазєюіδWeaselly.jpgMethinks it is a Weasel 23:35, 16 March 2014 (UTC)
David knows how to work things out. He doesn't need an unemployed, roundly despised, mentally ill, saboteur like Brxbrx even commenting on this page. Nutty Roux100x100 anarchy symbol.svg 15:42, 21 March 2014 (UTC)

What do the error logs say? It should be a reasonably straightfoward matter to grep the error logs on the various servers to see just where the 403s are originating. You might also want to up the verbosity of the error logs if they aren't printing the full uri of the resource requested. --JeevesMkII The gentleman's gentleman at the other site 18:55, 17 March 2014 (UTC)

I'm having the same problems with Lane v. Sabine Parish School Board. Frederick♠♣♥♦ 04:13, 30 March 2014 (UTC)

I'm having the same problem trying to add a copyright notice to this image:
Jack Chick Soul Story Not Religious Christian.gif.
The wiki name of the entry is File:Jack Chick Soul Story Not Religious Christian.gif . Unfortunately, image files pretty much have to have a period in their names. --Tracer (talk) 19:27, 7 April 2014 (UTC)

[edit] Who owns capturebot right now?

What with Conservapedia returning 500 errors about every second request these days, I was thinking that a little bit of extra work on capturebot would make it a lot better. Currently, it doesn't pay attention to the HTTP status code when taking captures so we get a lot of pictures of their error docs.

this stackoverflow question shows which signal to hook to get the HTTP result, at least in C++. It's pretty much the same in PyQt. Shouldn't take more than 5 minutes to put that in. --JeevesMkII The gentleman's gentleman at the other site 17:13, 1 April 2014 (UTC)

here's a rough diff of what it should probably do. I haven't actually tested it because I don't have pyqt installed, and there's any number of things I could have buggered up, but that's the general idea. I'm also kind of assuming the code on the capturebot page is up to date. --JeevesMkII The gentleman's gentleman at the other site 17:38, 1 April 2014 (UTC)
It's running on the bot server, I think. Though I'm not sure. Ask Trent - David Gerard (talk) 19:02, 1 April 2014 (UTC)

[edit] You don't have permission to access /w/index.php on this server.

When I try to update a picture (like


), I often get the following notice


You don't have permission to access /w/index.php on this server.

Apache/2.2.14 (Ubuntu) Server at rationalwiki.org Port 80

That's not the only occasion when this problem happens, every time when there is a dot in an api.php or index.php query, this problem occur. I can circumvent this by replacing the dot with "%2E", but that is quite cumbersome. Can anyone do anything about this :-)

Thanks, larron (talk) 20:17, 1 April 2014 (UTC)

[edit] Difficulty with image uploads

I'm having some difficulty with image uploads. Every time I try to delete or update an image it gives me a 403 error. Additionally, When I tried to upload an image from a URL, it made it much darker than it appeared when I viewed it from Google. Anyone else having this problem? NerdyWizardyou believed that why? 07:57, 3 April 2014 (UTC)

[edit] New Wikimedia font?

I like the new look on WP. Will it be here anytime soon? TeenageWasteland (talk) 18:32, 4 April 2014 (UTC)

Apparently it's being rolled into the MediaWiki codebase, so I presume it'll be in 1.23, which I plan to move us to - David Gerard (talk) 18:48, 4 April 2014 (UTC)
Who rocks? David Gerard rocks. TeenageWasteland (talk) 19:11, 4 April 2014 (UTC)
Nooo, please, I hate the new font. Please don't do it, DG, please.--"Shut up, Brx." 19:13, 4 April 2014 (UTC)
I can't say I'm thrilled with it either. Sitewide default tweaks are possible, though - David Gerard (talk) 21:12, 4 April 2014 (UTC)
Yeah, I agree with brx. Wikipedia looks worse now, in comparison to before. The new font is harder to concentrate on. It's not as plain anymore. Octo8 (talk) 01:41, 5 April 2014 (UTC)
So this is why Wikipedia looked all wonky recently. I thought it was my computer. Frederick♠♣♥♦ 00:48, 5 April 2014 (UTC)
I think it's time to tell all the nerds to fuck themselves while we do legit typesetting on this site and pull all the fonts from remote APIs. Nutty Rouxnever mind 00:52, 5 April 2014 (UTC)
Serifs for headers of sans-serif body text looks like change for the same reason a dog licks his balls. Here is some dancing bologna to cheer you up. Spur RB.gif Spur RB.gif Spur RB.gif Spur RB.gif Spur RB.gif Spur RB.gif Spur RB.gif
Sprocket J Cogswell Talk to Sprocket 02:50, 5 April 2014 (UTC)
This has nothing to do with typography, but get off your self-righteous fix on saving poor Brxbrx from facing the reality of being a pro-rape racist whom has made a career of being disruptive here, before and behind the scenes- I really don't know why you're the single one to take a stand on this. What's your fucking problem? Nutty Rouxnever mind 03:14, 5 April 2014 (UTC)
Um, what? What do I have to do with this? You think about me too much--"Shut up, Brx." 03:17, 5 April 2014 (UTC)
Nutty needs to remember to drink plenty of water before he goes to bed. Sprocket J Cogswell (talk) 03:19, 5 April 2014 (UTC)
I'm pretty sure that should be "who", not "whom", as brx is the subject of that sentence. This has as much to do with anything. Octo8 (talk) 03:26, 5 April 2014 (UTC)

[edit] iPad 3 View History Issue?

I seem unable to view history on an iPad 3. Is it just me or might there be an issue? Hope this is in the right place.--Barryjon (talk) 01:35, 7 April 2014 (UTC)

Shouldn't make a difference. What happens? - David Gerard (talk) 11:32, 7 April 2014 (UTC)
Page doesn't load and eventually Safari crashes. Just noticed I have the same issue on my iPhone (5s) so perhaps its an issue with the very latest software update to iOS?--Barryjon (talk) 17:47, 10 April 2014 (UTC)
It happens to me too. RW and aSK. But not WP. I actually like it, but it's obviously not ideal. Nutty Rouxnever mind 18:52, 10 April 2014 (UTC)
Same for me; works on WP but not here. I don't use aSK.--Barryjon (talk) 18:54, 10 April 2014 (UTC)

[edit] The connection was reset

Has anybody noticed that certain pages (especially WIGO:Blogs and WIGO:Clogs) have to be refreshed multiple times before they will load? —ShadowFan-X 22:52, 7 April 2014 (UTC)

No. Scream!! (talk) 23:25, 7 April 2014 (UTC)
They've been loading properly for me. Frederick♠♣♥♦ 19:29, 10 April 2014 (UTC)

[edit] Image that can't be deleted

Please have a loot at File talk:IntelligentDesignCartoonSteveSack8-8-05.jpg.--ZooGuard (talk) 07:49, 12 April 2014 (UTC)

[edit] Possible Abuse Filter false positive

The abuse filter whacked Special:Contributions/LittleShortForAStormtrooper, despite their only visible edit being acceptable. Can someone check if it's a false positive?--ZooGuard (talk) 08:34, 12 April 2014 (UTC)

Very strange. I don't even know what caused that to be triggered, given the very specific criteria of that filter. No matter, I've set that filter to stun until summer vacation. If you see a possible false positive until then, feel free to undo it. Reckless Noise Symphony (talk) 03:29, 13 April 2014 (UTC)
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