RationalWiki talk:Technical support

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Hello! Want to create a new page, but[edit]

I would like to make a new page for Paul VanderKlay, the youtuber. Not sure how to do this since it says I'm a Blackhat SEO spammer. Thanks for your help. Kanliot (talk) 19:10, 5 November 2020 (UTC)

@Kanliot Hi, after taking a look at your edit, it would seem that it tripped on one of our abuse filters (this happens sometimes when new users make big edits). I've gone ahead and created the page for you in draftspace. Feel free to edit it and make it a bit more substantial before asking someone to move it into mainspace for you. (Or if you at some point get sysop, you can move it yourself). Happy editing! Techpriest (I am Alpharius! / Pencil.png / Tux icon.png / Shield.png) 21:35, 5 November 2020 (UTC)

Protecting vaporised pages so ppl can’t recreate them[edit]

How do I do it, or alternatively instead of telling me, please just do so for that “some ordinary gamers” page thanks A S E L A कुरा 11:23, 22 January 2021 (UTC)

For future reference, more -> protect page. Works just like any other page protection from there on. Techpriest (I am Alpharius! / Pencil.png / Tux icon.png / Shield.png) 11:29, 22 January 2021 (UTC)
oh true hmm must have forgotten to send it the first time or some shit. Oh well at least it works. Goodnight have fun A S E L A कुरा 11:30, 22 January 2021 (UTC)
We're never gonna be rid of this pain in the ass, are we? Oxyaena Harass 11:31, 22 January 2021 (UTC)

Hiding the user creation log[edit]

Is it possible to do this. Kinda sick of seeing like 8474838295 different troll sockpuppets clogging up my RCs even when they’ve all been banned/renamed. A S E L A कुरा 07:20, 30 January 2021 (UTC)

I am not a Seo Spammer[edit]

I tried to add a new page about a podcast format containign regular anti-vaxxer propaganda and got flagged as 'Seo Spam'. Can you please move the page to my personal draft space (i did not know this existed) so i can get it a bit more flesh. --Sebs (talk) 23:32, 7 February 2021 (UTC)

Done. See Draft:No Agenda. —cosmikdebris talk stalk 23:43, 7 February 2021 (UTC)

Unable to view any pages that transclude Sirius’ signature (including tech support itself, hence this being posted on the talkpage)[edit]

Found I couldn’t load tech support, went on page information, clicked on the transclude templates in turn and found I couldn’t view @Sirius’ sig. Went on special:whatlinkshere/User:Sirius/sig, clicked some links, none worked. If a page contains the sig, it consistently refuses to load, producing a 503 error if I wait long enough. I’ve copied the source code below (I can view source, but can’t edit, I tried to edit tech support). nowiki’d for obvious reasons.

[[User:Sirius|Techpriest]] <sup>([[User talk:Sirius|I am Alpharius!]] / [[File:Pencil.png|link=Special:Contributions/Sirius]] / [[File:Tux_icon.png|link=RW:TECHSUPPORT]] / [[File:Shield.png|link=RationalWiki_talk:All_things_in_moderation]])</sup>

Sirius hasn’t edited her sig recently (history also works fine, last edit was on 17th February), and this is a new problem. Perhaps a problem with the images? They all take a while to load, longer than they should, with Pencil.png being the worst, loading all three at once could be too much. They’re all from wikimedia commons.

Christopher (talk) 15:40, 13 May 2021 (UTC)

That's weird, I'm not seeing it on my end. For reference, I'm using Firefox on a windows 10 computer. ☭Comrade GC☭Ministry of Praise 15:50, 13 May 2021 (UTC)
[EC]Submitting that edit also gave me a 503 error (as did submitting this one the first time, which didn’t work), even if it worked in the end. The original problem has completely gone away, I can now view Sirius’ sig and transcluding pages fine. Other wikimedia common images were taking a bit too long to load, I didn’t properly test file types other than png. Should’ve mentioned this before, but I’m currently using safari on an iphone. Christopher (talk) 15:53, 13 May 2021 (UTC)
Has @Tim Starling been up to anything lately re: the server upgrade? Files not uploading (see tech support and the saloon bar), whatever this is, and other people are reporting general slowness. The test server is also very slow for me. Christopher (talk) 16:06, 13 May 2021 (UTC)
Checking now, I got the same error viewing some pages on and off. I also had a short-lived problem viewing one page after editing it earlier today. But it changes while writing and old examples now work other than the main technical support page. Most of the 50 first pages on the list with Sirius' sig work, not all. --ApooftGnegiol (talk) 16:30, 13 May 2021 (UTC)
Also, we do have a vague threat from Raven today here, where he claims, "Also, deleting this page and banning me will do nothing. I told you. I've hacked the website. Sweet sweet, revenge." In an earlier revision, he claims to have had help to do so, but nothing more about what he's supposedly done. --ApooftGnegiol (talk) 16:38, 13 May 2021 (UTC)
Don't think he'll actually do much. I can only imagine script kiddie shenanigans at worst for something so petty like that. --It's-a me, Lgm sigpic.png LeftyGreenMario! 21:14, 13 May 2021 (UTC)

Some super-long pages are taking aaaaages to render, until the Varnish gives up (as it's supposed to). Some fancy sigs are taking ages - Fuzzy's for example, even though #choose shouldn't be expensive. Running "top" on the Apache server shows lots of memory free, but lots of CPU in wait state - i.e. it's like the disk is slow. All of this is frankly bizarre. Normal pages and editing work, but super-long pages with a ton of fancy template tricks seem to be giving the problems right now. (I tried simplifying Fuzzy's sig as a test, but it didn't help, so I self-reverted.)

I have no frickin idea what's up with this thing. But I'll be keeping a vague eye on it. As I sit here getting over my second Covid shot - David Gerard (talk) 21:11, 13 May 2021 (UTC)

I still have no idea what was wrong, but it's come good now - David Gerard (talk) 09:27, 14 May 2021 (UTC)