RationalWiki:Technical support

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Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it! Fix it!

Herein goeth anything regarding the technicalities of the wiki

  • Problems with accessing/editing the wiki
  • Problems with MediaWiki/HTML/CSS/Javascript/etc.
  • Questions about RW's configuration/extensions/servers/etc.
  • In short, anything tech-y goes here

External links:

Semi-frequent updates about RW's technical status are available at RationalWiki's blogspot.
To view or suggest changes to configuration files and MediaWiki extensions, see RationalWiki's GitHub.

Users:

Users with Tech rights: see Special:ListUsers/tech
Users with root on the servers: David Gerard (dgerard@gmail.com) and Tmtoulouse

If your IP is blocked from editing as an open proxy: You need to go to your provider about it. The lists we use are xbl.spamhaus.org, dnsbl.tornevall.org, all.s5h.net. If your IP is on one of these lists, then your provider has a serious problem they need to resolve. We cannot get your ISP out of the blacklist.

Subsection link (sticky)[edit]

What extension does Wikipedia use to get the subsection links next to each subsection title? FU22YC47P07470 (talk/stalk) 13:39, 24 July 2017 (UTC)

What r u talking about? ClickerClock (talk) 04:45, 10 September 2017 (UTC)
I think Fuzzy means the "§" link that appears next to the headings, that links to the anchor for that heading. (once again, memorising the ASCII code for section signs comes in handy!) —Kazitor, pending 08:28, 16 November 2017 (UTC)

@FuzzyCatPotato, yall happy now?

See the main article on this topic: Goat § What to do with a Goat and a stool

Encyclopedia § EtymologyWikipedia's W.svg See the Wikipedia article on Encyclopedia § Ancient times. —ClickerClock (talk) 05:24, 17 November 2017 (UTC)

Not what I meant... I mean, that's really good :) But I recall there once being a § link next to the actual sections on a page. I'm not sure where it went. —Kazitor, pending 05:35, 17 November 2017 (UTC)
I have no idea what you mean. —ClickerClock (talk) 05:44, 17 November 2017 (UTC)
Like, on the page there is a heading that says "Subsection link (sticky)". Next to it, either before or after the "edit" link, there was a single, grey "§" link that appended the appropriate anchor to the URL, e.g. §. —Kazitor, pending 06:13, 17 November 2017 (UTC)
Screenshot? —ClickerClock (talk) 12:34, 6 December 2017 (UTC)

Subsections playing up (sticky)[edit]

===Goat===.jpeg

I've seen this a few times, it was this revision and the wikitext seems normal. Christopher (talk) 09:33, 4 September 2017 (UTC)

The error occurs when a subsection is immediately before the end of a page. I'd bet that this is a result of the MediaWiki upgrade, but I've really no idea. Mʀ. Wʜɪsᴋᴇʀs, Esϙᴜɪʀᴇ (talk/stalk) 17:06, 4 September 2017 (UTC)
And as these edits should make clear, this only occurs on certain pages. It could also be a template -- maybe something didn't close a div or a span and it's fucking with the subsections. The FCP Foundation (talk/stalk) 17:07, 4 September 2017 (UTC)
This is not a result of the recent upgrade. This has been an issue for years.—HamburgerPlateSpinning-Burger.gif (talkstalk) 17:09, 4 September 2017 (UTC)

Meta tags for description and image[edit]

Any chance you could add description and image metatags to RationalWiki? Currently google search results or link expansions in apps like Discord look bad, very conservatively. A rational stance would be to maximize the exposure and nice-of-use for other people thus adding metatags. My humble suggestion would be for the image take the first image in the article (if any) for description take the first paragraph, ignoring the quote if it's there as the first paragraph. If it's at all possible, now I feel bad whenever I try to spam my friends with links to Rational Wiki because they look so dull. NoJohYouAreTheDemons (talk) 09:20, 5 October 2017 (UTC)

We have a couple of options. We can go the Semantic Mediawiki route with: mw:Extension:Semantic Meta Tags, and Summary Cards or just leg it with mw:Extension:WikiSEO. @FuzzyCatPotatoClickerClock (talk) 11:14, 13 October 2017 (UTC)
@ClickerClock As part of trying to get an active techbase: Please suggest edits to the RationalWiki github accordingly. αδελφός ΓυζζγςατΡοτατο (talk/stalk) 05:22, 16 October 2017 (UTC)

Email is broken[edit]

It's not emailing copies of emails I sent to other users. ClickerClock (talk) 06:10, 7 October 2017 (UTC)

Never mind, its just in the spam folder but...
From: Mail Delivery System <MAILER-DAEMON@rationalwiki.org>
Subject:Undeliverable: RationalWiki email from user "ClickerClock"
To: retracted email

This is the mail system at host apache3.rationalwiki.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system
retracted email: host gmail-smtp-in.l.google.com[2607:f8b0:400d:c0b::1a]
    said: 550-5.7.1 [2600:3c03::f03c:91ff:fe7a:f3c3] Our system has detected
    that this 550-5.7.1 message does not meet IPv6 sending guidelines regarding
    PTR records 550-5.7.1 and authentication. Please review 550-5.7.1
    https://support.google.com/mail/?p=IPv6AuthError for more information 550
    5.7.1 . q50si2670357qtf.477 - gsmtp (in reply to end of DATA command)}}

^ the error message.

ClickerClock (talk) 09:45, 7 October 2017 (UTC)

@David Gerard: The email is actually on fire, judging by this. Tech help pls! Fuzzy. Cat. Potato! (talk/stalk) 05:23, 16 October 2017 (UTC)
just seen this (I didn't ahahaha get an emailed ping), will look this evening - David Gerard (talk) 12:06, 17 October 2017 (UTC)
@David Gerard Bump. Sir ℱ℧ℤℤϒℂᗩℑᑭƠℑᗩℑƠ (talk/stalk) 01:32, 20 October 2017 (UTC)

ok, it wants SPF, DKIM and/or DMARC. Currently trying SPF, that's pretty easy to set up ... DKIM requires signing every message, I'm not setting that up. DMARC, maybe. The actual problem is GMail is increasingly fussy - David Gerard (talk) 20:47, 24 October 2017 (UTC)

we had an spf record, it didn't include that IPv6 address. I've added that, should take effect in an hour or so - David Gerard (talk) 20:52, 24 October 2017 (UTC)
actually, even better: I just told Postfix to use IPv4 only. How's the email now? Please send me a test email - David Gerard (talk) 19:31, 26 October 2017 (UTC)
It doesn't work. —ClickerClock (talk) 10:23, 27 December 2017 (UTC)

Another inter-language link problem[edit]

The inter-language link that looks like this "[[ru:Заглавная страница]]" does not work. It appears that Trent was working on this problem in 2012, but nothing happened.[1] It would be useful on the Category:Babel page at least since Russian is missing on this page despite being the number two language on RW. Bongolian (talk) 03:16, 26 October 2017 (UTC)

@Bongolian It works now. Заглавная страница [[:ru:Заглавная страница|]]. Just add a : before ru:. —ClickerClock (talk) 22:04, 14 November 2017 (UTC)

Ping is broken again[edit]

Two pings (both tech support) have not been received. Christopher (talk) 15:48, 27 October 2017 (UTC)

It seems that all pings in non talk namespaces aren't being received, I definitely didn't get a ping from Fuzzy in the saloon. Christopher (talk) 22:12, 8 November 2017 (UTC)
Actually all pings full stop. Christopher (talk) 21:02, 11 November 2017 (UTC)
Now it appears to be only pings in non-talk namespaces again. Christopher (talk) 22:05, 30 December 2017 (UTC)
@Christopher test —Kazitor, pending 22:09, 30 December 2017 (UTC)
@Kazitor I got that one fine. Christopher (talk) 22:11, 30 December 2017 (UTC)
@Christopher and I received that. Maybe you're accidentally viewing the page before noticing the alert? —Kazitor, pending 22:13, 30 December 2017 (UTC)
There have definitely been instances of people pinging me and me not getting anything but maybe that's made me assume the problem is still there. Christopher (talk) 22:17, 30 December 2017 (UTC)
I have been inconsistently receiving pings. For example, I recently received this ping but not this one. CowHouse (talk) 04:43, 3 January 2018 (UTC)

Can access a certain article only when NOT logged in[edit]

This is very weird: I can read the article Falsifiability only when NOT logged in. Otherwise I get an error message:

[df5938aef588855d4baf5c48] 2017-11-02 14:18:20: Fatal exception of type MWException

Also there is the redirect page Science stopper which leads me to Falsifiability if not logged in. But if I log in and again try to access Science stopper I get the following error:

MediaWiki internal error.
Exception caught inside exception handler.
Set $wgShowExceptionDetails = true; at the bottom of LocalSettings.php to show detailed debugging information.

I have reproduced this with 52.4.0 ESR (32-bit), Opera 46 and Internet Explorer 11 on Windows 7 64bit (Internet Explorer just gives "Error 500: Internal Server Error" on both pages).

Is there something odd with my account, this page, or both? --Mad physicist (talk) 14:31, 2 November 2017 (UTC)

Go here Special:Preferences#mw-prefsection-rendering-math and under "Math" change it to "PNG images" than save. —ClickerClock (talk) 08:26, 3 November 2017 (UTC)
Thanks, that fixed it. I had the "MathML with SVG or PNG fallback (recommended for modern browsers and accessibility tools)" option active. I don't remember if I had chosen that setting on purpose or if it was already set. --Mad physicist (talk) 13:22, 3 November 2017 (UTC)

Orphan templates[edit]

Ideally, every template should be listed on this page: Help:Template list, but alas I know that many are not because I sometimes find them by chance (e.g., {{efn}}, which I added to the page a while ago, and {{lived}}, which I just saw). I don't know an easy way to find out what is missing. 1) Is there a way to find this out? 2) Can we fix this? 3) Can we encourage template authors to add their new templates to this page? Bongolian (talk) 22:54, 14 November 2017 (UTC)

Not sure, but I did find this. —Kazitor, pending 04:15, 15 November 2017 (UTC)
That's a different issue: templates that people made but no one uses. The issue I'm referring to is templates that are actually used but are basically undocumented. No one knows about these unless they run across one while editing. Bongolian (talk) 04:26, 15 November 2017 (UTC)
Yeah, I know, but that's a list that could bear clearing. —Kazitor, pending 09:20, 15 November 2017 (UTC)
If it has to be done manually, it's a lot of work for not much benefit. Bongolian (talk) 21:37, 15 November 2017 (UTC)

Pages by popularity no longer exists[edit]

The page "RationalWiki:Pages by popularity" only has dead links because the site that is linked to no longer is alive (http://rwdocs.org). Also, the popularity of our pages was last updated in 2015. Bongolian (talk) 18:00, 17 November 2017 (UTC)

Similarly, http://rationalmedia.org/ shouldn't link to evowiki, and rationalblogs.org doesn't exist either. The by-laws page refers to the foundation as the RationalWiki Foundation, and there also haven't been any new announcements since 2014. In fact, pretty much nothing has been updated since then. —Kazitor, pending 23:05, 17. November 2017 (UTC)
Years ago, I brought up just hosting all RMF stuff directly on RationalWiki, so important shit would actually be seen, updated, and foster better relations with the community. That never happened, and here we still are, maintaining a separate, dedicated website that nobody looks at or updates. Star of David.png Radioactive afikomen Please ignore all my awful pre-2014 comments. 23:31, 17 November 2017 (UTC)
What's the concern? There's no such legal entity as RationalMedia Foundation, Inc., so, while these bumbling morons conduct illegal fundraising under a false name, at least a wiki page nobody but you rest is correct. — Unsigned, by: 2600:387:8:8::17 / talk / contribs 2017-11-18T00:10:42
wot Star of David.png Radioactive afikomen Please ignore all my awful pre-2014 comments. 08:13, 18 November 2017 (UTC)
Legal trolls: the highest race of troll. Fuzzy "Cat" Potato, Jr. (talk/stalk) 18:26, 18 November 2017 (UTC)

@Stabby the Misanthrope I also pushed for hosting on RationalWiki.org proper. I think the opposition was mostly for legal-optic reasons: having a separate website might make the RMF appear more independent. I don't really agree, but. Sir ℱ℧ℤℤϒℂᗩℑᑭƠℑᗩℑƠ (talk/stalk) 18:26, 18 November 2017 (UTC)

Orphaned pages[edit]

The Special:LonelyPages page has a lot of fork pages listed. Can these be automatically excluded since the fork pages explicitly say to avoid linking to them? Bongolian (talk) 08:25, 19 November 2017 (UTC)

I think I brought this up at the saloon on one of my first days here, the answer appeared to be no. Christopher (talk) 10:11, 19 November 2017 (UTC)
In theory, we could potentially have a single page whose sole purpose is to link to every fork. It wouldn't be automatic (unless some bot could look for transclusions of the relevant template) and would certainly be a hack, but it could work. —Kazitor, pending 10:19, 19 November 2017 (UTC)
That would work, I did the same with all the category redirects once. I'll make a page in my userspace when I have the time. Christopher (talk) 21:55, 19 November 2017 (UTC)

Weird indentation[edit]

Uneven indentation.jpeg Uneven indentation wikitext.jpeg These two lines of text have the same number of colons but are indented differently, something to do with one starting with a link? permalink. Christopher (talk) 17:42, 22 November 2017 (UTC)

The indentation looks the same on my browser (Firefox). Bongolian (talk) 22:39, 22 November 2017 (UTC)
Same here, looks fine for me. Looks correct with IE too, which I only ever use to test things out of Firefox. —Kazitor, pending 04:24, 23 November 2017 (UTC)
It consistently looks weird on chrome (no extensions, not even an adblocker). Christopher (talk) 17:05, 9 December 2017 (UTC)
@Christopher Unfortunately, since you're the only one experiencing this, I guess you'll have to find out what it is. Does Chrome have some sort of developer tools to see what styles and markup are being applied there. As far as I can tell, both items get a margin-left of 1.6em. —Kazitor, pending 21:20, 9 December 2017 (UTC)
RationalWiki
These lines are a test. —Kazitor, pending 21:20, 9 December 2017 (UTC)
It's a chrome-specific issue, will look into it more. More importantly, I can only see Kazitor's post here when logged in (chrome and Firefox). It appears in the edit history and appears if I click the diff but doesn't appear on https://rationalwiki.org/wiki/RationalWiki:Technical_support when I'm not logged in. Christopher (talk) 21:49, 9 December 2017 (UTC)

Dynamic poll counter broken[edit]

This discussion was moved here from RationalWiki talk:Best of the clogosphere.

The dynamic poll counter seems to be broken, not sure how to fix it. Can anyone help? Philam (talk) 10:22, 23 November 2017 (UTC)

They tend to get broken a fair bit, it would seem. —Kazitor, pending 10:49, 23 November 2017 (UTC)
Resolved: Fixed all it needed was a /ClickerClock (talk) 12:37, 6 December 2017 (UTC)

Patrolling[edit]

The AJAX patrolling gadget thing doesn't work. I have to right click->open in new tab on the link to patrol anything. —Kazitor, pending 08:00, 30 November 2017 (UTC)

@Kazitor it still work for me --can you provide browser information + any ad-ons or extensions that might affect this? Herr FuzzyKatzenPotato (talk/stalk) 16:54, 30 November 2017 (UTC)
It fixed itself, as these sort of things tend to do. —Kazitor, pending 04:15, 1 December 2017 (UTC)
Resolved

Why is the Thanksgiving holydaze still up?[edit]

-D1@m0ndD15c1 (talk) 04:50, 1 December 2017 (UTC)

@DiamondDisc1 What are u talking about? —ClickerClock (talk) 12:37, 6 December 2017 (UTC)
@ClickerClock I said that last week, when it was up longer than usual for a holydaze.-D1@m0ndD15c1 (talk) 00:40, 7 December 2017 (UTC)
Resolved
-D1@m0ndD15c1 (talk) 00:40, 7 December 2017 (UTC)

Active users list[edit]

This page does not seem to be functional (Special:ActiveUsers), no users are displayed. Bongolian (talk) 20:22, 18 December 2017 (UTC)

Issue regarding {{vte}}[edit]

Please see Template talk:Vte#Doesn't work outside of template. —Kazitor, pending 00:59, 20 December 2017 (UTC)

Resolved: After talking to myself on the talk page and waiting a few days, I made the change at a hopefully low traffic time. —Kazitor, pending 07:09, 23 December 2017 (UTC)

Best of WIGO[edit]

The WIGO's aren't showing on RationalWiki:Best of the clogosphere and RationalWiki:Best of the blogosphere. I can't see anything in the source code to explain it. World is OK. I'm on Windows 10, Chrome, erm, whatever chrome was at last July. Boredatwork (talk) 11:44, 23 December 2017 (UTC)

Resolved: The tag was missing a /ClickerClock (talk) 11:47, 23 December 2017 (UTC)
Wow, that was quick, thanks! Boredatwork (talk) 12:02, 23 December 2017 (UTC)

{{Request Ping}} substitution[edit]

I've been working on making the Resquest Ping template require it to either be substituted or have the name explicitly given. Working version here. The problem is that when substituted, it places the whole conditional statement and error message in the page source (see here). Since it's actually transcluded on hardly any pages (only 1 page that's not related to the template right now), would it just be easier to necessitate substitution, remove the option for the first parameter (moving second param to its place) and cleaning up the few transclusions? —Kazitor, pending 06:57, 1 January 2018 (UTC)

Cannot post this on the Chicken coup, falsely claims edit marked as harmful when it is reporting trouble.[edit]

This discussion was moved to RationalWiki:Chicken coop.

Automatically vandal binned BoNs (binned when an account that's been binned uses them)[edit]

I'm guessing they stay there forever? Is there a way to change that? Christopher (talk) 20:00, 2 January 2018 (UTC)

The vandal brake page has the option "Automatically block the last IP address used by this user, and any subsequent IP addresses they try to edit from", so it looks like they get banned rather than binned. In that case it's probably just like a normal automatic block and presumably doesn't last long. —Kazitor, pending 21:32, 2 January 2018 (UTC)
Looking at the vandal bin (scroll down a bit), it seems that they are put in the vandal bin, maybe whoever made the vandal bin extension didn't make a different message for it. Christopher (talk) 21:40, 2 January 2018 (UTC)
I had no errors from paroling one that had been automatically binned about four months ago. So, I guess they are all still in there. Although, what is the edit rate of IPs anyway? —Kazitor, pending 21:45, 2 January 2018 (UTC)
They can edit once every ten seconds or something like that. Christopher (talk) 17:40, 6 January 2018 (UTC)
I've decided it's best to parole them. Should the extension be altered to disallow any binning (manual and automatic) of IPs? —Kazitor, pending 23:21, 27 January 2018 (UTC)
They're all free now. And that only took about 46 minutes. —Kazitor, pending 00:08, 28 January 2018 (UTC)
Aww damn, getting IPs all over town binned (including schools and big corporate places) was a fun game, I didn't want you to fix this. 71.215.85.103 (talk) 13:20, 29 January 2018 (UTC)

Some stuff about uploading files[edit]

  1. The upload limit says that 10 MB is the maximum limit. However, I have troubles uploading a file that's over one MB, giving me a server error complaining that the file is too big, to the point where I had to heavily compress this image and shrink it down so it's only half a MB big to even get it working in the first place. Therefore, I think the limit saying that 10 MB is misleading when I feel that it works only with less than 1 MB.
  2. The automatically generated licensing header always creates a blank space regardless if you fill in the licensing drop-down menu or not, forcing me to manually input the licensing template in the appropriate section every time I upload a file.

Can any of these be addressed? БaбyЛuigiOнФire(T|C) 17:56, 6 January 2018 (UTC)

I got a 413 when uploading a 1 MB file (1051128 bytes). My guess is that php.ini might its configuration altered. Or something. —Kazitor, pending 07:09, 28 January 2018 (UTC)
Yes, it's pretty much the same error I got. Is it fixable? БaбyЛuigiOнФire(T|C) 22:52, 3 February 2018 (UTC)
Nothing I can do about it. It's probably a configuration error somewhere (in php.ini is what I suspect), so you'd need someone who can alter that (php.ini would require root access to the server, but there's no guarantee that's the problem). —Kazitor, pending 23:13, 3 February 2018 (UTC)

AfD problem[edit]

The AfD link for the Whitley Strieber page is here: RationalWiki:Articles for deletion/Whitley Strieber, but it does not show up on the main AfD page for some reason. Bongolian (talk) 05:27, 8 January 2018 (UTC)

If articles are up for deletion, an entry should be added to the log page. My mistake for forgetting.—HamburgerPlateSpinning-Burger.gif (talkstalk) 06:59, 8 January 2018 (UTC)
OK, thanks! Bongolian (talk) 07:18, 8 January 2018 (UTC)
This problem actually does not seem to be fixed. This subpage was just created by me RationalWiki:Articles for deletion/Eleonóra Dubiczki but it does not appear on the main AfD page. I created the first page using the preload debate link that {{afd}} generates. Bongolian (talk) 08:01, 29 January 2018 (UTC)
I can see it. Did you purge the page? Sometimes transclusions etc. can take a while to propagate otherwise. —Kazitor, pending 08:27, 29 January 2018 (UTC)
Yes, I see it now too. It looks like it was a slow propagation issue as you said. Bongolian (talk) 18:09, 29 January 2018 (UTC)

My recent contributions are only visible when I am logged in to RationalWiki[edit]

I just updated ... https://rationalwiki.org/wiki/Mum%27s_Not_Having_Chemo . However my most recent contributions are only visible when I am logged in.
I've tried reloading the page ("Ctrl"+"F5"), and clearing the browser-cache, and even using a different browser. No joy  :¬( Guvax (talk) 16:05, 8 January 2018 (UTC)

When logged out, click the "Edit" tab and then preview that edit. You should see your contributions. The reason why your contribution won't show is probably because of a server caching issue.—HamburgerPlateSpinning-Burger.gif (talkstalk) 18:18, 8 January 2018 (UTC)
Resolved
Guvax (talk) 19:40, 8 January 2018 (UTC)

Did we fix spectre and meltdown?[edit]

Either way, I recommend not answering this question publicly. This is more of a reminder if we have not already: fix spectre and meltdown. It's a major security flaw that affects millions of hardware by Intel. Intel has generously provided firmware updates that patch up the issue for very modern hardware. The bugs can allow attackers to steal private keys, passwords, etc.; these are critical bugs.—HamburgerPlateSpinning-Burger.gif (talkstalk) 05:03, 20 January 2018 (UTC)

{{pri}} is dead[edit]

I finally killed it.

What now? Just delete it? —Kazitor, pending 04:35, 23 January 2018 (UTC)

Licensing dropdown bug[edit]

For the license dropdown when uploading a file, the dropdown has two "None selected" options. The second one adds a no license warning while the first one does not.—HamburgerPlateSpinning-Burger.gif (talkstalk) 16:30, 3 February 2018 (UTC)

I only see one option when I go there. —Kazitor, pending 21:59, 3 February 2018 (UTC)

SSL errors[edit]

Your server isn't configured correctly. It cannot serve devices using IPv6 addresses, at least, over a secure connection. The issue may extend to IPv4 but under different circumstances I haven't probed.. Apple devices attempting a secure connection over IPv6 on this domain will throw an error. It is possible to work around this problem by attempting an insecure connection (deleting the s in https), which only sporadically works. Oddly, not all attempts to make insecure connections get redirected to ssl and it's not immediately apparent why. I suspect your server admin also failed to correctly configure whatever redirect or rewrite rules in apache or nginx. There are simple step by step guides covering this basic stuff. This shouldn't happen.— Unsigned, by: 2600:387:b:e::71 / talk / contribs

@David Gerard fix it! —Kazitor, pending 21:47, 17 February 2018 (UTC)
My ISP doesn't actually do IPv6 at all, so I have no way to directly check whether anything I've done works, but I can give it a go ... where are these guides? - David Gerard (talk) 17:40, 18 February 2018 (UTC)

System emails not TLS encrypted[edit]

I'm concerned to see that the system emails generated by this wiki are not sent TLS encrypted nor DKIM signed, which means that email confirmation links could be intercepted or tampered with because they are currently sent in the clear. Please implement TLS encryption in outgoing mail connections from the server. (David, if you need help on this, hit me up on FB messenger.) Yours, Tristessa de St Ange (talk) 20:55, 18 February 2018 (UTC)